Shipping Policies

Please note that our fastest shipping options are not available for stamps and mugs. Therefore if you are also ordering a book, and want it to arrive quickly, you may wish to order it separately. Please contact us if you have any questions about shipping options.

Free Standard Shipping over $100

Orders over $100 ship for free within the USA with our standard shipping methods. Offer valid within the USA only, not valid on international orders or shipping upgrades.

Shipping Options - USA

All shipping estimates are in addition to production time.

All Guest Books & Wedding Planners

  • Standard -  3-5 business days - $3.00 first item, $3 each additional item
  • Expedited -  2 business days - $5.00 first item, $5 each additional item
  • Next Day Air - 1 business day - $37 first item, $37 each additional item

Vow Books

  • Standard - 3-5 days - $3.50 first item, $3.50 each additional item
  • Expedited - 2 business days - $9 first item, $9 each additional item
  • Next Day Air - 1 business day - $37 first item, $37 each additional item

Stamps

  • Standard - 3-5 days - $4.00 first item, $2 each additional item
  • Expedited- 2-3 days - $8.00 first item, $2.00 each additional item

Mugs

  • Standard - 3-5 days $3.50 first item, $2 each additional item
  • Expedited - 2-3 days $7.25 first item, $3 each additional item

Shipping Options - International

All shipping estimates are in addition to production time.

All Guest Books & Wedding Planners

  • Expedited - 3-5 business days - $17.50 first item, $17.50 each additional item

Vow Books

  • Standard - 7-14 days $12.00 first item, $12.00 each additional item
  • Expedited - 3-5 business days, $25 first item, $25 each additional item

Stamps

  • Standard - 7-14 days $11.25 first item, $3.00 each additional item

Mugs

  • Canada: Standard - 7-14 days $8.25 first item, $5.00 each additional item
  • All other locations: Standard - 7-14 days $12.75 first item, $10.75 each additional item
  • All other locations: Expedited - 7-14 days (with tracking where available) - $16.75 first item, $4.00 each additional item 

Buyers are responsible for any and all import taxes (or "duty") that may be due on the items they purchase from us and thus import from the US. We do not collect or remit VAT on your behalf.

Shipping Address Changes

IMPORTANT: We cannot change the shipping address for products once they have entered the production process. Please be sure you enter the correct shipping address at checkout. If an order is returned to us due to an outdated address, the buyer will be responsible for new postage.

Cancellations and Returns

Your product is custom made just for you. For that reason we have the following policies on cancellations

  • The window for cancellation is one hour post purchase.
  • We cannot cancel an order once we've sent a proof to you.
  • We cannot cancel your order once you've approved your proof and we've started production.
  • Personalized and/or custom items are not eligible for return/refund.
  • We are not able to take returns due to misspellings or grammatical errors in your approved proof regardless of where they originate.
  • Your signed proof approval indicates that you have reviewed and are accepting the wording and layout shown to be used for the final print.
  • Non-personalized orders are eligible for return within 14 business days of receipt. Buyers are responsible for return shipping. Items must be returned in new condition. Please contact us for return options.

Damaged Orders: In the rare event that a personalized or custom order arrives damaged, we will replace it, but we must receive photos of the damaged item and its packaging first.